Careers and Internships
The Lupus Foundation of America is the national force devoted to solving the mystery of lupus, one of the world’s cruelest, most unpredictable, and devastating diseases, while giving caring support to those who suffer from its brutal impact. The mission of the Foundation is to improve the quality of life for all people affected by lupus through programs of research, education and advocacy. The Foundation's national office is located in Washington, DC with regional offices in New York and Seattle and a national network of chapters, branches, support groups, local representatives, and activists across the nation.
The Lupus Foundation of America, Inc. provides equal opportunities in employment to all persons, including handicapped applicants and employees. Our policy prohibits discrimination because of race, color, religion, national origin, sex, physical or mental handicap, or age. Furthermore, it shall be the policy of the Lupus Foundation of America, Inc. to make reasonable accommodations for the physical handicaps of applicants and employees throughout the personnel process.
To apply for any of the positions below, please send a cover letter, resume and salary requirements to the Director, Human Resources and Operations at [email protected] or by fax: 202-349-1156. NO TELEPHONE CALLS PLEASE! Click here to jump to internship opportunities.
In conjunction with the Vice President, Individual Giving & Donor Stewardship and the strategic direction of the Foundation, the National Director of Direct Response’s overall objective and responsibility is to provide management, execution and strategic oversight for the Foundation’s three core mass giving fundraising programs—digital fundraising, direct mail, and planned giving. Emphasis will focus on increasing revenue, growing and sustaining the donor file, and helping to foster a donor centric organizational culture through the development of these programs.
As a member of the Development & Fundraising team, the position will stay on top of market trends, create new and innovative ways of reaching new, lapsed, and renewal audiences, ensure content is integrated, thematic and compelling, and build and maintain relationships with Foundation partners/vendors. Implementing pre-planned tactics, including a large degree of copywriting, the execution of each program will be measured against budgeted revenue goals and other benchmarks.
Roles and responsibilities of the National Director, Direct Response include, but are not limited to:
- Executes the annual strategy for the Foundation’s annual direct response programs, inclusive of direct mail, digital fundraising/online giving, memorial and honorary gifts, recurring donor programs, and growth of the planned giving membership program.
- Works closely with members of the Education & Research department to ensure content about lupus, people with lupus, and stakeholders in the lupus community is described and communicated with 100% accuracy on all collateral, regardless of channel.
- Meets annual revenue and expense budgeted goals for each program.
- Drafts, edits, and reviews copy for all direct response giving vehicles, acknowledgement correspondence, and Foundation collateral throughout the full fundraising year.
- Adheres to all applicable laws and follows ethical standards for charitable giving as defined by the Association for Fundraising Professionals.
- Performs other related duties as assigned.
- Develops high-level digital fundraising strategy including campaign messaging & copy writing, campaign calendar, target audiences, and segmentation strategy.
- Works closely with the Marketing and Communications team to develop and implement fundraising strategies on the website and other digital platforms and contributes ideas and tactics on the administration and development of website, social channels and donation platform as related to fundraising efforts.
- Manages day-to-day tactical campaign execution to ensure strong growth of digital revenue.
- Makes strategic, data-driven decisions to drive channel optimization, including email segmentation, web layout and paid ad targeting in coordination with the Marketing and Communications team.
- Collaborates with other members of the Development and Fundraising team to coordinate and develop integrated strategies to improve data & gift processing efficiency, maximize donor stewardship, and leverage database management.
- Integrates online messaging/communications with other direct response campaigns and Foundation communications to ensure messaging cohesiveness and coordination across the organization.
- Develop online performance analytics to ensure proper metrics in place to evaluate short term and long term planning and reporting with integrated online campaigns.
- With external vendors, manages direct response plans and strategy implementation for the Foundation’s direct mail program, focusing on donor retention and donor acquisition, with a long-term goal to see the program achieve $1m in gross revenue by 2023.
- Coordinates day-to-day relationships with external vendors to implement multi-channel direct response marketing programs relative to creative development, print production, and data needs.
- Coordinates adherence to full direct response campaign production schedules: coordinates production calls and meetings that include both internal and external partners and implement copy and design for test packages.
- Coordinates with Development Operations team to set up and implement back-end processing (coding, caging and cashiering, fulfillment) relative to direct mail.
- Ensures brand and overall messaging are correct in all new and repeat artwork.
- Coordinates package approvals with senior leadership, and makes edits and reviews copy especially as it pertains to approval of content.
- Holds primary responsibility for gifts of estates, trusts, and various other financial venues that reflect financial planning and deferred giving opportunities, ensuring achievement to budgeted revenue goals.
- Plans, coordinates and activates tactics to help achieve growth of the Lupus Legacy Society through the production of timely marketing materials and other outreach opportunities.
- Drafts, edits, reviews copywriting for printed and online planned giving collateral.
- Serves as planned giving liaison to potential Legacy Society members, providing insights about LFA and the benefits of planned giving.
- Serves as planned giving liaison to estate executors, attorneys, family members and other individuals involved in estate administration.
- Working with Development Operations team members, ensures reporting on current Legacy Society membership and pending estate distributions is accurate and disseminated appropriately to senior management and the Finance department.
- Enhances donor gift planning and giving by remaining current in areas of gift possibilities available and the current laws and regulations governing such gifts.
- Works closely with VP, Individual Giving and Donor Stewardship to ensure all current and potential planned giving donors are thoroughly stewarded and remain active annual donors and engaged with the Foundation.
Supplemental Revenue Vehicles & Opportunities
Holds primary responsibility for revenue received through supplemental vehicles including gifts of securities, DAF gifts, honor/memorial tributes, and unsolicited gifts by managing marketing and outreach opportunities in both online and offline channels.
• Manages Champions of Hope, the Foundation’s recurring donor program. Focuses on renewal and acquisition through both offline and online channels. Ensures recurring donors are thoroughly stewarded.
• Helps manage and provides copy writing, with integrated messaging, for revenue opportunities afforded through various Foundation publications.
• Works closely with outside mail house vendors to ensure donors are receiving timely acknowledgment letters and consider package alternatives (buck slips, lift notes) that provide for immediate 2nd gifts.
• Provides insights and executes tactics for growing and sustaining honor/memorial tribute giving.
An experienced fund-raising professional with a minimum 5-7 years of experience in successfully implementing integrated individual and planned giving campaigns with a proven track record of exceeding fundraising goals.
• Ability to establish strong, collaborative relationships and the adaptability to work with a variety of personalities and leadership styles.
• Excellent written and verbal communication skills with the ability to adapt interpersonal and communication style to interact effectively with a wide variety of people.
• Proven ability to work well in a fast paced and team-based environment
• Demonstrated ability to develop and address strategic priorities. Attention to detail and ability to organize and manage diverse activities, set priorities, meet deadlines and remain flexible under pressure
• Strong analytical and problem solving skills with high-level attention to detail; demonstrated ability to turn analytic insights into actionable plans
• High functioning with computer software and applications with a high level of proficiency with Microsoft Office and a minimum of 2 – 3 years of experience working with Luminate Online. Additional experience with major nonprofit CRM solutions including Salesforce and Luminate CRM preferred
• Able to make, follow through and document accountability for short and long term plans
• Able to work effectively with colleagues throughout the organization as well as external customers and vendors
• Available for weekend and evening work
• Ability to lift 35+ pounds
• Willingness to travel 25-30% of time
Minimum – Bachelor’s degree
TO APPLY: Interested and qualified candidates should send a cover letter (including salary requirements), a resume, and a writing sample to [email protected] with “Direct Response” in the subject line or apply on LinkedIn
Under the direction of the Vice President of Communications, the Communications and Program Coordinator will play a key role in supporting a federal grant, writing and distributing content, including website, e-communications, social media and media relations, and perform other communications duties that increase the visibility of and engagement with the Lupus Foundation of America’s programs, services and campaigns.
The Communications and Program Coordinator is an integral member of the Marketing and Communications Department team oftentimes working with various team members and across departments to reach specific goals related primarily to improving the lives of those living with or affected by lupus.
The Communications Coordinator is responsible for copywriting and editing, and project support for a variety of internal and external communications. The work involves using well-developed skills in written and verbal communications, technical computer applications and administrative support.
The coordinator will be working independently and with staff in a team environment to support and track project timelines and tasks, and communicate updates to staff and other groups as relevant.
Roles and responsibilities include, but are not limited to:
- Coordinate and provide writing and editing for a variety of communications and marketing materials for the Foundation and its regional offices, including web posts, eCommunications, newsletters, social media posts, presentations, speeches, fliers, lupus warrior profiles, reports, etc. This work includes:
- Creating concise, eye-catching, and innovative headlines and body copy
- Researching and organizing facts and sources
- Interviewing sources, and
- Ensuring Foundation communications and messaging are clear, consistent, error-free and engaging to a variety of target audiences
- Assist with publishing, editing and updating website pages in the CMS
- Coordinate evaluations, surveys and other assessment tools to garner feedback on department initiatives
- Serve on inter-departmental working groups as appropriate
Support the digital team’s efforts to:
- Promote the Foundation and chapter affiliate programs through social media outreach
- Ensure social media channels are engaging and responsive by helping to monitor comments carefully and crafting responses in keeping with the Foundation’s messaging
- Assist with writing, scheduling and posting content, including helping regional offices with social media content calendar planning
- Assist in monitoring social channels and coordinating responses to inquiries.
- Assist in executing media strategies, draft press releases, advisories, media pitches, talking points and other press materials, and disseminate materials
- Assist with pitching media decision-makers with timely story angles about Foundation programs and lupus, identifying media opportunities, pulling editorial calendars and highlighting opportunities for placement
- Assist on a proactive and reactive basis to coordinate and satisfy media inquiries for information, statements and interviews
- Assist in maintaining positive relationships with key local and national media contacts
- Maintain the Foundation’s media contacts database and targeted media lists
- Maintain list of Foundation-earned media placements and other key media clippings, and support the analysis and reporting of results, including for board and other reports
- Assist in developing and maintaining a database of patient spokespeople and their stories
- Assist in the management of the master communications calendar that tracks all outgoing messaging from the Foundation
- Organize and maintain internal network drive communications files
- Manage inventory for the Lupus Foundation of America store
- Coordinate administrative tasks for the Marketing and Communications Department, including minor accounting tasks such as invoicing, and provide phone coverage for the office receptionist (along with other coordinators) when necessary and the receptionist is out of the office
- Support and attend as necessary Lupus Foundation of America national office events which include but are not limited to Advocacy Summit, Annual Meeting, Gala, Walks, and Lupus Living & Learning events; coordinate LFA event giveaway items
- Provide administrative and communication support on federal grant. Coordinate all invoicing, contract maintenance, meeting agenda and minutes, grant reporting, and project timelines
- Assist with developing project plans, including timelines for assigned initiatives
- Assist with training and managing communications interns, if applicable
- Other duties as assigned
- One to two years of experience in a communications position, preferably in the PR agency, not-for-profit, advocacy or healthcare industry
- Proficiency in Microsoft Word Office Suite and Adobe
- Experience with media tools such as Cision and PRNewswire
- Experience utilizing and engaging with an organization’s social media community through Facebook, Twitter, Instagram, LinkedIn, and other social media channels
- Preferred experience with collaboration, productivity and project management tools such as Slack, Trello and Redbooth, Dropbox and Google Drive.
- Familiarity with keyword placement and SEO
- Ability to work independently and in a fast paced and team-based environment
- Excellent interpersonal skills including empathy and discretion
- Excellent verbal communication skills with ability to present ideas and information clearly
- Extreme attention to detail, outstanding organization skills, and ability to acquire new knowledge quickly
- Ability to manage multiple projects effectively, as well as manage and meet deadlines
- Bachelor’s Degree in related field, preferably Communications, Public Relations, English or Marketing
TO APPLY: Interested and qualified candidates should should a cover letter (including salary requirements) and a resume to [email protected] with “Communications” in the subject line. or apply on LinkedIn
An internship at the Lupus Foundation of America, Inc. (LFA) is a pre-arranged, structured learning experience scheduled within a specific time frame. The experience must be relevant to the intern's academic and professional goals, and to the programs and activities of the Foundation. An internship is performed under the direct supervision of a LFA staff member.
Positions are available during throughout the year, based on the projected workload of the host department. Information regarding various internship opportunities may be obtained by contacting the Foundation at [email protected]. Please reference "Internship Opportunity" in your email.
- Applicants may be undergraduate or graduate students.
- Most positions are unpaid, but a small stipend may be offered for some positions.
- Full-time and part-time positions may be offered.
- All LFA interns must be at least 16 years old.
Marketing and Communications
Fundraising and Development
Education and Research
Strategic Operations Intern
The Strategic Operations Intern supports the Executive Department in a wide range of capacities. This person should be comfortable with managing a work portfolio that extends across departments and functions. This individual should be a utility player, with excellent organization skills, and strong interpersonal communication abilities.
The role is ideal for any person interested in nonprofit leadership. Because this individual will be reporting to our executive office, the experience will provide the candidate with broad exposure to the organization’s operations. This means that the work streams for which the candidate will be responsible will evolve, allowing for greater exposure to the processes behind organizational objective-setting – leaving the candidate with highly transferrable skillsets.
The candidate should be a highly motivated individual who finds an evolving position to be appealing, and wants a truly immersive look at non-profit operations. The position requires a dynamic individual with excellent interpersonal, organizational, and writing skills.
Provide support to the executive department in:
- Strategic operations
- Moves management
- Meeting planning
- Drafting materials
- Other projects as assigned
- A Bachelor or Master’s degree, or currently enrolled in a degree program.
- A degree in health, political science, communications, or business is preferred but not required.
- Strong demonstrated interest in nonprofits and health organizations.
- Excellent research, oral, and written communication skills.
- Superior planning and organizational skills.
- Candidate must be self-motivated, detail oriented, and have the ability to work independently.
- Computer literacy with proficiency in Microsoft Office is required.
This is an unpaid internship, if used for course credit. If not being used for course credit, a stipend may be given. A minimum of 15 work hours per week is required.
If interested and qualified, please forward a cover letter and resume to: [email protected] or fax to: 202-349-1156. Please include “Strategic Operations Intern” in the subject line.
The Lupus Foundation of America, Inc. is seeking a Marketing and Communications Intern with an interest in the nonprofit field to assist with all aspects of communications and marketing. Support departmental staff with the development and implementation of public awareness campaigns. Based on experience level, assist with communications strategy development and program management. Draft fact sheets, press releases, and other materials. Create weekly media clip report. Assist with the development of media lists and distribution of media releases. Assist with social media planning and website support depending on applicant’s and skill and background. Other projects as assigned.
A junior, senior, or graduate student majoring in communications, marketing, or public relations is preferred. Proficiency with Microsoft Word, Excel, and Publisher. Strong writing and editing skills are essential. The ideal candidate will be a self-motivated, self-starter, equipped with strong organizational and multi-tasking skills. Must have the ability to meet deadlines. Previous intern or communications experience is a plus! This is an unpaid position, however, a travel allowance and college credit may be provided. This position will remain open until filled, with a flexible start date and work schedule – minimum 10-15 hours per week.
If interested and qualified, please forward a cover letter, resume, and two writing samples to: I[email protected] or FAX to: 202-349-1156. Please include “Communications Intern” in the subject line. NO telephone calls, please.
Corporate Development Intern
The Lupus Foundation of America, Inc. (National Office) is seeking a Corporate Development Intern to work closely with the Vice President of Development and Fundraising.
The Corporate Development Intern will assist in the growth of corporate development to conduct research for the development of Corporate Prospect Lists – Corporate Partnerships, and Corporate Donation opportunities. Assist in developing the Lupus Foundation of America inventory – benefits packages. Other duties related to corporate development as assigned.
A Bachelor’s or Master’s degree or currently enrolled in a degree program. Strong demonstrated interest in nonprofits and health organizations. Excellent research, oral, and written communication skills. Attention to detail with excellent planning and organizational skills. Candidate will be self-motivated with the ability to work independently. Computer literacy with proficiency in Microsoft Office.
Interested and qualified candidates, please forward a cover letter and resume to: I[email protected] (please include “Corporate Development Intern” in the subject line) or FAX to: 202-349-1156. NO telephone calls, please.
The Lupus Foundation of America is currently seeking an Intern for the Development and Fundraising department. The Walk intern will work closely with the National Walk Manager and National Walk Coordinator to provide support in order to ensure smoothly functioning and successful Walk to End Lupus Now events. The Intern will assist in the growth development of the Walk to End Lupus Now program by working with media in select markets to promote the Lupus Foundation of America Walk; distributing Press Releases, Media Alerts, and PSA’s to local radio and television stations; creating and posting Walk information on media’s Calendar Listings; conducting research of prospects for sponsorship and participation; and assisting the Development Team with other assignments as needed.
A Bachelor or Master’s degree, or currently enrolled in a degree program, with a major in Marketing, Communications, or related field. Strong demonstrated interest in nonprofits and health organizations. Excellent research, oral, and written communication skills. Superior planning and organizational skills. Candidate must be self-motivated, detail oriented, and have the ability to work independently. Computer literacy with proficiency in Microsoft Office is required.
This is an unpaid internship, offering a dynamic work environment, for applicants interested in events, fundraising, and media. The internship is available during the spring and/or summer and a minimum of 15 work hours is required.
If interested and qualified candidates, please forward a cover letter, resume, and include "Development/Walk Intern (National Office)" in the subject line to: I[email protected] or FAX to: 202-349-1156. NO telephone calls, please. Principals only. AA/EOE.
Online/Social Media Intern
The Lupus Foundation of America, Inc. is seeking an Online Social Media Intern with an interest in the nonprofit field to assist with the management of the LFA website (www.lupus.org) and social media.
Responsibilities include making regular content updates to LFA website and blog. Assist with the management of LFA online/social media including Facebook, Twitter, and Instagram. Assist with monitoring and reporting on performance of LFA website and online advertising campaign. Other projects as assigned.
A junior, senior, or graduate student in graphic/web design preferred. Previous intern or web design experience is preferred. Familiarity with HTML, Flash, Dreamweaver, and web-based content management software. The ideal candidate will be a self-starter who is self-motivated and equipped with strong organizational and multi-tasking skills. Must have the ability to meet deadlines. Access to high-speed internet connection and computer capable of running Windows software. Flexible scheduling and start date, with the potential to work remotely. A minimum of 10-15 hours is preferred.
This position will remain open until filled. Interested and qualified candidates, please forward a cover letter and resume to: I[email protected] or FAX to: 202-349-1156. Please include “Online Social Media Intern” in the subject line. NO telephone calls, please.
Graphic Design Intern
The Lupus Foundation of America, Inc. is seeking a Graphic Design Intern with an interest in the nonprofit field to assist with the design of LFA materials-flyers, brochures, and advertisements.
Design LFA educational and public awareness materials, i.e. brochures, flyers, posters, and advertisements. Design materials specific to certain LFA campaigns, i.e. Walk to End Lupus Now or Lupus Awareness Month. Based on experience, may also assist with the design of LFA website. Other projects as assigned.
A junior, senior, or graduate student majoring in graphic design preferred. Familiarity with desktop publishing software-Adobe Illustrator, Adobe Photoshop, or InDesign. Previous graphic design experience. A self-starter who is self-motivated and equipped with strong organizational and multi-tasking skills. Must have the ability to meet deadlines. Previous intern or graphic design experience is preferred. A minimum of 15 work hours per week is required.
This is an unpaid position, however, a travel allowance and college credit will be provided. This position will remain open until filled, with an immediate start date. If interested and qualified, please forward a cover letter, resume, and two work samples to: I[email protected] or FAX to: 202-349-1156. Please include “Graphic Design Intern” in the subject line. NO telephone calls, please.
The Marketing and Communications department is seeking a Copywriter Intern to join our team! Our team is responsible for writing a substantial amount of content: newsletter articles, fliers, ads, engaging social media messages, video copy, blog posts, press releases, and compelling website copy. The ideal internship candidate should have strong writing skills, be able to write with creative flare as needed, and have the ability to integrate the Lupus Foundation of America’s brand tone and voice in all communications. We are looking for someone who wants a challenge, has the passion for helping a great cause, and the drive for success.
Responsibilities will include: Researching, developing, writing, and proofreading content (newsletter articles, copywriting for awareness campaigns, etc.); generating original copy ideas which grab the attention of the Lupus Foundation of America’s target audience. Creating tagline, slogans, body copy, scripts, etc.; contributing to social media campaigns; assisting with website copy, email copy, marketing materials, press releases, and blog posts; updating brand guidelines; and assisting with metrics and tracking.
An English, Journalism, or Communications major is preferred. Must have a basic understanding of SEO and social media copywriting needs. Exceptional writing and editing skills required. Familiarity with AP Stylebook. Familiarity with submitting press releases. Highly creative, imaginative, and have superior interpersonal skills. Must be detail-oriented, have the ability to multi-task, prioritize and work independently or in a team-oriented and entrepreneurial environment. Excellent oral and written communication skills. Must be self-motivated, have the ability to work under pressure and meet deadlines. An interest in popular culture, new advertising trends and techniques is a plus! Previous intern and/or copywriting experience is preferred. A strong interest in marketing and willingness to learn. Ability to work hard and have fun!
This internship position will remain open until filled. We offer a flexible start date and work schedule. A minimum of 15 – 20 hours per week. This is an unpaid internship, college credit may be provided.
Education and Research Intern
The Lupus Foundation of America (LFA) is the nation's leading nonprofit voluntary health organization dedicated to finding the causes of and cure for lupus and providing support and services to all people affected by lupus. Research, education, and patient services are at the heart of LFA's programs.
The Education and Research intern will potentially be involved with writing patient education materials, supporting the work of the National Resource Center on Lupus, organizing and planning education events, coordinating the grant reviewer database as well as other duties as assigned.
A Bachelor or Master’s degree, or currently enrolled in a degree program, with a major in Public Health, or related field. Strong demonstrated interest in nonprofits and health organizations. Excellent research, oral, and written communication skills. Superior planning and organizational skills. Candidate must be self-motivated, detail oriented, and have the ability to work independently. Computer literacy with proficiency in Microsoft Office is required. This is an unpaid internship in a dynamic work environment, A minimum of 15 work hours per week is required.