Jul. 10, 2017

Stay in the Know by Whitelisting Emails from Lupus.org

Do you want to be in the know when it comes to useful information and major announcements impacting the lupus community? Stay informed by adding us to your safe senders list!  Below are quick and easy instructions for the three most popular email clients that will allow you to “add us to your safe senders” or “mark us as not spam.”

Apple Mail | Gmail | Outlook

Apple Mail (Native email app on OS X and iOS devices)

Do you access email on an iPhone or iPad using the blue icon with the white envelope? That's the Apple Mail App. There are 2 ways to whitelist a sender.

Mark us as “not junk”

To flag .(JavaScript must be enabled to view this email address) and .(JavaScript must be enabled to view this email address) as safe senders, find an email from each of these addresses (they might be in your spam folder). You should see a row of icons at the bottom of the screen. Tap on the flag icon on the left side, and select "Mark as Not Junk."

applemail - mark as not junk

Add us to your contacts

Open an email from the Lupus Foundation of America and select the "From" or "Reply-to" address. From here you’ll see a menu where you can choose to “Add to Contacts”, or “Add to VIPs”. The advantage of “Add to VIPs” is that future emails from us will be added to a special VIP mailbox in iOS Mail.

Apple - add us to your VIP senders


Here are easy instructions for whitelisting us, whether you use Gmail via webmail or the mobile app.


Getting all future emails from a sender to appear in the “Primary” tab (instead of “Promotions”, or elsewhere) is a quick, two-step process. First of all, drag-and-drop the email message from beneath the tab it’s currently filed under, to the “Primary” tab.

Gmail - move to primary inbox

Once done, a message alert will appear with, “This conversation has been moved to Primary. Do this for all future messages from .(JavaScript must be enabled to view this email address)?.” Select “Yes”.


On the Gmail app for mobile devices, you can press and hold on the message and select “Move TO”, then add all future messages from a sender to your Primary tab.


There are 2 ways to whitelist a sender in Outlook. The following instructions apply whether you use Outlook 2007, 2010, 2013 or 2016).

Add an email address to your Safe Senders List

Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. To add us to your Safe Senders List, do the following:

  • On the Home tab, click Junk, and then select Junk E-mail Options.
  • On the Safe Senders tab of this menu, click “Add”, then type in .(JavaScript must be enabled to view this email address) and click OK.
  • While you're there, also add .(JavaScript must be enabled to view this email address).
Outlook - junk email options

Move a message from us out of your spam folder

Check your spam for messages from us! Right click on the message, select “Junk” and then “Never Block Sender”

Outlook add us as safe senders


For other email clients, simply do a web search for “safe sender list + the name of your email client" (AOL, Yahoo, etc.).

If you’re not already getting our e-newsletter or email updates, why not sign up today? Click the button below (and then add us to your safe senders list!).